Internet that finally works. We handle the switch.
Fed up with outages, price jumps or slow speeds from Spectrum or Vexus? We move you to Optimum or Verizon — check your address, place the order through the official portal, and help close your old account.
Authorized reseller of
Four reasons people call us first.
None of these are your fault, and none of them have to be permanent.
It drops at the worst moment
Calls freeze, streams buffer, the router gets blamed. Often it is the line to your street, not your Wi-Fi.
The bill creeps up
The promo ends, a fee appears, the price you signed up for is no longer the price you pay.
Support goes in circles
Long holds, repeat explanations and appointments that do not happen.
Speeds don’t match the plan
You pay for fast and get slow, especially at night or on uploads.
Four steps. We do the heavy lifting.
You make one call. We take it from there.
You call us
Tell us what you have now and what is bothering you. Five minutes, no pressure.
We check your address
We see what Optimum and Verizon can actually deliver at your door, and the real monthly cost.
We place the order
Your order goes through the provider’s official portal, so your account is with them from day one.
We help close the old one
We guide you through cancelling Spectrum or Vexus and returning equipment, timed so you are never offline.
Two networks. One honest recommendation.
Which one is right depends on what reaches your address. We tell you which, and why.
Best when it reaches youOptimum
- Cable and fiber internet with no data caps, in 21 states
- Mobile, TV and home phone to bundle and save
- Plans from about $35/mo* — no annual contract on standard plans
Best for fiber and no-wires setupVerizon
- Fios fiber with symmetrical speeds where it is built
- 5G Home Internet — no technician, no drilling, fast setup
- Plans from about $50/mo* — no data caps
*Introductory monthly prices shown as examples. Taxes, fees and equipment are extra, promotions end after a set period, and what is offered depends on your address. We confirm current pricing and terms before you order.
Leaving Spectrum or Vexus? Start here.
What to expect, what to keep an eye on, and how we handle the cancellation so nothing is left billing.
Switching from SpectrumMoving from a regional fiber provider? Here is how the move works and how we make it painless.
Switching from VexusIf staying put is smarter, we’ll say so.
We are paid when you switch, so you should know why you can still trust the advice: we would rather lose a sale than put you in a plan that disappoints you in three months.
- We show the price after the promotion, not just the headline.
- We never cancel your old service until the new one is confirmed.
- We tell you if neither partner reaches your address.
- You never pay us — only the provider’s standard rates.
How the options stack up.
A quick look at the technology behind each connection. Your address decides the rest.
| Optimum | Verizon Fios | Verizon 5G Home | |
|---|---|---|---|
| Connection | Cable, with fiber in select areas | Fiber to the home | Fixed wireless (5G) |
| Data caps | None on home internet plans | None | None |
| Upload speed | Lower than download on cable | Matches download on symmetrical plans | Varies with signal |
| Setup | Self-install or technician | Technician install | Plug-in, usually self-install |
| Where | 21 states incl. Texas | Parts of 10 states + DC | Select areas across the US |
General characteristics. Speeds, availability and terms vary by address; we confirm them for you.
Straight answers.
Are you Optimum or Verizon?
No. Open Internet is an independent authorized reseller of Optimum and Verizon. We check availability, place your order through the provider’s official ordering system, and stay with you through setup. After that, your service, billing and support come from the provider.
Does it cost me anything to use you?
No. You pay the provider’s standard rates and nothing to us. The providers pay us when a customer orders through us.
Will you really help cancel my old account?
Yes. Once your new service is confirmed, we walk you through closing the old account — what to say, what equipment to return, and when to do it so you are not left without service. With your permission and where the old provider allows, we do it with you on the line.
What if neither Optimum nor Verizon reaches my address?
We tell you straight away. Availability is address by address, and a quick check is better than a wasted afternoon. If staying where you are is the smarter move, we will say that too.
Do I have to sign a contract?
Optimum and Verizon home internet plans are generally offered without an annual contract, though some promotions carry their own terms. We confirm every term with you before you order.
How long does a switch take?
The call itself is short. Installation timing depends on the provider and your address. Many homes can be connected within days, and some plans can be self-installed. We confirm the earliest date available to you.
Ready for internet that just works?
One short call. We check what reaches your address, place the order through the official portal and help close out your old account. No cost to you.