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Guide

How much internet speed do you need?

Most households overpay for speed they never use, and a few underbuy. Here is how to size it.

Rough guide by household

HouseholdTypical need
1–2 people, streaming and browsing100–300 Mbps
3–4 people, video calls, some gaming300–500 Mbps
5+ people, work from home, many devices500 Mbps–1 Gbps
Heavy uploads or smart-home-heavy1 Gbps and up, ideally fiber

What each activity uses

ActivityTypical speed
HD streaming5–10 Mbps per stream
4K streaming15–25 Mbps per stream
Video calls3–10 Mbps up and down
Online gaming10–25 Mbps (low latency matters more)

Typical figures; actual needs vary by service and settings.

Questions

Is gig internet worth it?

For many homes, no: 300 to 500 Mbps handles typical use. Gig is worth it for large households, heavy uploads and lots of connected devices.

What is the difference between download and upload?

Download is what you pull in: streaming and browsing. Upload is what you send out: video calls, backups and posting video. Fiber often offers much faster uploads than cable.

Related: fiber vs cable and lowering your bill.

Ready for internet that just works?

One short call. We check what reaches your address, place the order through the official portal and help close out your old account. No cost to you.

Call (432) 223-1205Mon–Fri 9am–6pm CT · Free · No obligation
Call (432) 223-1205