Switching, step by step.
You make one call. We check, order, schedule and help you close the old account — in the right order, so you are never without internet.
Call us
Share what you have today, what is not working and your address. About five minutes.
We check and quote
We confirm what Optimum and Verizon can deliver at the address and show the real monthly price.
We place the order
Your order goes through the provider’s official portal, with the install date you choose.
Install, then cancel
Once the new service works, we guide you through cancelling the old account and returning equipment.
What you need on the call
- The address where you want service.
- Your current provider and roughly what you pay.
- An email address for confirmations.
- Your current account details when it is time to cancel (we tell you when).
How cancellation works
Your old account is yours, so the old provider needs your confirmation. We prepare you with what to say, which equipment to return and when to call. Where the provider allows, we do it with you on the line.
What we never do
- Cancel anything without your permission.
- Cancel before the new service is confirmed working.
- Ask you to pay us. Our fee comes from the provider.
- Hide the post-promotion price.
One more thing
Orders are placed on the provider’s official ordering system, so your account, billing and protections are exactly what you would get going direct.
Ready for internet that just works?
One short call. We check what reaches your address, place the order through the official portal and help close out your old account. No cost to you.